Most consumers now review products and services before they buy them. Trustworthiness is key for any business. It is possible to establish a trustworthy reputation by collecting many reviews from customers on their website.
Trustpilot is the best place to find these reviews. It is a platform that allows consumers leave positive reviews about businesses. It is a trusted platform that has over 4 million reviews from over 529,000 businesses.
However, a lot of complaints have been made about Trustpilot's platform because of fake reviews that are posted by companies. Trustpilot needs more work to make sure its platform is fair used and reviews are not fake.
Trustpilot also has strict guidelines for reviewing businesses and customers. It does not allow any incentives to be offered in exchange for writing a review, and it takes these rules very seriously. It also prohibits businesses from writing reviews about other businesses.
A bad review can have a negative impact on the reputation of those businesses. If a competitor is getting a lot of negative reviews via Trustpilot, you may lose some of your reviews.
Trustpilot comes with many features that can help you avoid this problem. Trustpilot allows you to flag reviews that you suspect are fakes or written by customers not you. They also offer a free trial for companies who are interested in testing out the service and finding out how it works.
It is also well-known for inviting customers to review the company, which can save you time and money. The company has a BigCommerce plugin that allows merchants to trigger service and product reviews at key conversion points.
In addition, they have a tool called Trustbox that lets businesses add a widget to their website that displays the number of reviews and a trust score. Customers will be able to make an informed decision about buying from your business.
It also has a drag-and-drop feature that lets you upload your own pictures and videos to your review page. This can help you increase trustworthiness of your brand and convert more customers into customers.
There are four plans available from Trustpilot, each of which has a free version and a premium version. Each plan comes with different benefits and features so you need to choose the one that best suits your needs.
Using a Trustpilot Plan for Your Business
You'll get an email with a link to send your customers when you sign up for Trustpilot. This will give them the option to create a review account and write a review about your business. Trustpilot also allows you to manage reviews and share them with others.